Version 1.0 · Last updated: May 1, 2026
The Congress is a professional room. This code applies to everyone in it — attendees, speakers, moderators, partners and staff — across the live stream, Q&A, chat, networking tables and any related channel. It forms part of the Terms you accept at registration.
Speakers may hold positions in assets they discuss and are asked to disclose material conflicts on-stage. Partner segments are labelled as sponsored wherever they appear. Neither speakers nor partners may present a commercial offer as independent research, and no keynote slot is sold.
Sessions are recorded by the organiser and made available to registered attendees. Participants may not make their own recordings, screenshots of private networking rooms, or public reposts of session video without written permission. Quoting a speaker publicly with attribution to the Congress is welcome unless the session was marked off the record.
During the event, use the report control in the session interface or message a moderator directly — this reaches the on-duty team fastest. At any other time, write to conduct@thegoldcongress.com.
Include what happened, where, roughly when, and any identifiers you have. Reports are read only by the conduct team. You may report on behalf of someone else, and you may ask to remain anonymous to the person reported, though this can limit what we are able to do.
We acknowledge reports within one working day and aim to reach an outcome within ten. Depending on severity, responses include a private warning, removal from a networking room, muting in chat, revocation of access without refund, exclusion from future editions, and — where the law requires it — referral to the relevant authority.
Anyone accused is told what was reported and given an opportunity to respond, except where doing so would expose a reporter to risk. Retaliation against a good-faith reporter is itself a breach of this code.
Matched 1:1 sessions are short, sector-based introductions, not sales appointments. Treat the first meeting as a conversation about a shared topic; if there is commercial interest on both sides, exchange details and continue outside the event. Sending a pitch deck or a subscription offer in the first message is the most common cause of conduct reports at online events, and it will be treated as solicitation.
Live chat and Q&A are moderated in real time. Moderators may remove a message, mute a participant for the remainder of a session, or refer a matter to the conduct team. Moderation decisions during a live session are made quickly and are provisional: if you believe a removal or mute was wrong, write to the conduct team afterwards and it will be reviewed properly rather than argued about mid-session.
Questions are prioritised by relevance to the session in progress, not by ticket tier. Repeated resubmission of the same question, coordinated upvoting, or use of the Q&A channel to advertise are all treated as disruption.
Attendee names, affiliations and anything said in a networking room are other people's personal data. Do not screenshot, record, scrape, export or republish participant lists, chat contents or profile details. Do not use anything obtained at the event to build a marketing list. This is both a conduct rule and, in most jurisdictions where our attendees are based, a legal obligation on you rather than on us.
How the organiser itself handles your data is set out in the Privacy Notice.
Responses are proportionate to severity, intent and repetition, and they escalate in a predictable order: an informal word from a moderator, a formal written warning, temporary mute or removal from a room, removal from the remainder of the event without refund, and exclusion from future editions. Conduct involving threats, sexual harassment, or targeted abuse skips the lower rungs.
Sanctions are recorded against the registration so that repetition across editions is visible to the conduct team. Records of closed reports are retained for the period stated in the Privacy Notice and are not shared with other attendees, employers or partners except where legally required.
If you are sanctioned and believe the decision was mistaken, you may appeal in writing within fourteen days to conduct@thegoldcongress.com marked "appeal". Appeals are reviewed by someone who was not involved in the original decision, and you will receive a written outcome with reasons. There is one level of appeal; the outcome of that review is final for the purposes of this code and does not affect any legal rights you may have.
Everyone should be able to take part on equal terms. Accessibility provisions and how to request support are described in the Accessibility Statement. Mocking or obstructing another participant's use of captions, interpretation, extra time or any other adjustment is a breach of this code.
The Congress is conducted in English. Non-native speakers are a large share of the audience, and deliberately exploiting language differences to belittle someone falls under the harassment provisions above.
This code governs conduct in Congress-operated channels. It does not extend to unrelated professional disputes, nor does it make the organiser an arbiter of commercial disagreements between attendees. Refunds following removal are governed by the Terms.
Nothing in this code creates an employment, agency or partnership relationship, and nothing in it is legal advice. Where local law imposes stricter obligations on you than this code does, local law applies.
Conduct team: conduct@thegoldcongress.com. General enquiries via the contact page. Accessibility requests via the Accessibility Statement.
